Privacy Policy
Last updated: September 24, 2025
1. Introduction
BeaconAtlasField ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines how your information is collected, utilized, shared, and protected when you access our website beaconatlasfield.sbs or use our plumbing services.
Your agreement to the data procedures outlined in this policy is signified by your use of our services. This policy is in accordance with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
Personal information that you willingly supply to us includes:
- Booking our plumbing services
- Reaching out to us via our website contact options or telephone
- Opting into our newsletter mailing list
- Completing any forms on our site
- Requesting quotes or professional advice
The data collected may consist of:
- Your name and means of contact (such as email, telephone number, and address)
- Billing information (safely processed through external payment providers)
- Project specific information and property specifications
- Secondary contact information
- Guidelines for accessing your property
2.2 Automatically Collected Information
Information automatically gathered when you visit our site includes:
- IP address and geographical information
- Type and version of the internet browser used
- Website visit history including time spent on each page
- Originating source of website visit
- Details about the device used (model, screen resolution, etc.)
2.3 Cookies and Tracking Technologies
To improve your browsing experience, we employ cookies and analogous tracking tools. They aid us in:
- Storing your site preferences
- Assessing and optimizing website performance and usage
- Delivering content tailored to your interests
- Enhancing the quality of our offerings
The management of your preferences on cookies is possible through your browser settings and our cookie consent notice.
3. How We Use Your Information
Information we gather is utilized for purposes such as:
- Service Provision: To carry out our plumbing services, arrange schedules, and maintain project-related communication
- Customer Service: To address inquiries and provide support
- Transaction Handling: To undertake payment transactions and handle accounts
- Safety and Protection: For safeguarding operational integrity and preventing deceitful conduct
- Promotional Activities: For marketing communications, subject to your consent
- Site Development: To analyze user interaction and ameliorate our website's functionality
- Adherence to Legal Obligations: To comply with applicable legislation and regulatory standards
4. Information Sharing and Disclosure
Your personal details are not sold, exchanged, or leased to independent entities. However, your data might be shared in the following situations:
4.1 Service Providers
We may exchange information with reputable third-party service suppliers that assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4.2 Legal Obligations
Your information may be relayed if it is legally required or as a response to legal proceedings, court orders, or legitimate requests involving potential violations or illicit activities.
4.3 Business Alterations
If our company undergoes a business transition such as a merger, acquisition by another company, or sale of portions of its assets, your personal information might be part of the transferred assets.
5. Data Security
We practice suitable security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. These encompass encryption, secure server placement, access limitation, periodic audits, and staff education.
Still, no electronic transmission or storage method is completely secure. We thus cannot assure complete security of your personal data.
6. Data Retention
Your private data is held only for the period necessary to fulfill the purposes it was collected for, or as mandated by legal regulations. Standard retention durations include:
- Records of service: 7 years for tax or legal reasons
- Marketing correspondences: until you opt out or remove your data
- Analytics from the website: 26 months
- Customer support logs: three years following the last interaction
- Guarantee documentation: Throughout the extent of the warranty duration
7. Your Rights and Choices
You reserve the right to request access, correction, or erasure of your personal information (subject to prevailing legal stipulations), data portability, to object to direct marketing, and to alter cookie settings. For exercising these rights, contact us through the indicated means.
8. Third-Party Services
8.1 Google Analytics
For web traffic analysis, we use Google Analytics. An opt-out is available through the Google Analytics Opt-out Browser Add-on.
8.2 Social Media Platforms
Our site may have links to social media platforms that maintain their individual privacy policies.
8.3 Payment Processors
Financial transactions are conducted through payment processors compliant with standards such as PCI DSS.
9. International Data Transfers
We might transfer and process your data in jurisdictions outside of United Kingdom. We ensure such transfers are performed with adequate safeguards and in accordance with the relevant privacy laws.
10. Children’s Privacy
Our services do not target individuals under 13 years of age and we do not deliberately gather their data. If we become aware of such information being collected, we will take immediate action to remove it.
11. Changes to This Privacy Policy
We may revise this Privacy Policy to mirror shifts in our practices or legal obligations. We will notify you of changes by posting the revised policy on our website, contacting registered users via email, or displaying a notice on our site. Continued use of our services after the update signifies agreement to the new terms.
12. Contact Information
For inquiries or more information about our Privacy Policy or data practices, please reach out to us at:
BeaconAtlasField — Privacy Officer
27 King Street, Covent Garden
London WC2E 8JB
United Kingdom
Phone: +44 20 7123 4567
Email: [email protected]
13. Compliance with Google Ads User Consent Policy
In line with Google Ads user consent policy guidelines, we conform to these terms. Changes to cookie/tracking preferences can be made at any time through our cookie settings.